Head of Unit IT (External)

The European Insurance and Occupational Pensions Authority (EIOPA) is an independent European Union Authority established on 1 January 2011 by Regulation (EU) No. 1094/2010 of the European Parliament and of the Council of 24 November 2010.

EIOPA is at the heart of insurance and occupational pensions in the EU.

Our mission is to contribute to a sound, effective and consistent level of regulation and supervision of insurance and occupational pensions sectors in Europe, and to promote transparency, simplicity and fairness in the market for consumer financial products or services across the internal market for the benefit of EU citizens. Through our activities we help protect insurance policyholders, pension scheme members, customers and consumers and other beneficiaries. We furthermore play a key role in supporting the stability of the financial system, transparency of financial markets and products, and we contribute to strengthening coordination among financial supervisors at the international level.

EIOPA is part of the European System of Financial Supervision (ESFS) which includes the European Banking Authority (EBA), the European Securities and Markets Authority (ESMA) and the European Systemic Risk Board (ESRB).

Further information on EIOPA is available on EIOPA’s website: https://www.eiopa.europa.eu/

As an European Union Authority, EIOPA is committed to fostering an inclusive and dynamic working environment, providing equal opportunities to all its employees and applicants. EIOPA is committed to ensuring gender equality and to preventing discrimination on any grounds. EIOPA actively welcomes applications from all qualified candidates from diverse backgrounds, across all abilities, without any distinction on any ground such as sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age, marital status or family situation or sexual orientation.

Job Purpose

Head of Unit IT

Note: To ensure diversity among the EIOPA management team, female applications are strongly encouraged. The application deadline might be extended or the campaign suspended and relaunched in case of a shortlist of candidates that is not gender balanced.

The Head of Unit oversees EIOPA’s IT function, ensuring secure, reliable, and user-focused digital services that support the Authority’s mission and daily operations. The jobholder sets strategic direction and provides operational leadership across all IT areas, advancing digital transformation and innovation while maintaining strong IT governance, cyber security, operational resilience, and business continuity. By continuously developing EIOPA’s digital capabilities, systems, and infrastructure, the Head of Unit enhances the Authority’s efficiency, effectiveness, and readiness for future challenges.

The Head of Unit IT reports to the Head of the Corporate Support Department and leads the IT Unit in delivering EIOPA’s digital, technological and operational objectives. For the achievement of specific objectives, the Head of Unit may establish dedicated areas of work within the Unit and designate responsible persons, who shall operate under the Head of Unit’s supervision and direction. The establishment of the Anti-Money Laundering Authority (AMLA) in Frankfurt am Main offers a unique opportunity to strengthen cooperation and create synergies between European authorities in selected corporate support functions, including IT. In this context, EIOPA and AMLA are exploring opportunities to enhance collaboration and develop efficient, resilient and innovative digital solutions that support their respective missions. The successful candidate will be appointed as Head of Unit IT at EIOPA and will be expected to work closely with the Head of IT at AMLA to promote alignment, share expertise, identify opportunities for collaboration and contribute to the development of common approaches where appropriate, while fully respecting the mandates, governance structures and accountability frameworks of both Authorities. The jobholder may contribute to the design, implementation and management of shared service arrangements, joint functions or other forms of structured cooperation between the two Authorities, where deemed beneficial and appropriate.

Main Responsibilities

Shape and implement EIOPA’s IT vision and priorities, translating organisational needs into a clear strategic roadmap and concrete results;
Lead the continuous development of EIOPA’s IT function, driving modern, reliable and future-oriented governance, architecture, systems, infrastructure and digital solutions;
Ensure the delivery of secure, resilient and user-focused IT services, covering infrastructure, applications, user support, cyber security, data protection and business continuity;
Drive digital transformation and IT projects that enhance efficiency, innovation and service quality across the organisation;
Lead, motivate and develop the IT Unit, managing people, budget, procurement and contracts while fostering a collaborative, high-performing and service-oriented team culture;
Act as a trusted partner across EIOPA, building strong relationships and ensuring that IT services and solutions effectively support business priorities and operational needs;
Represent the Unit and, where appropriate, EIOPA in internal and external fora, and build effective cooperation with EU institutions, bodies, agencies and other stakeholders;
Perform any other tasks assigned by the Head of Department or EIOPA’s senior management.

Eligibility Criteria

Thorough knowledge of one of the languages of the Communities and a satisfactory knowledge of another language of the Communities;

Be a national of a Member State of the European Union, Norway, Iceland or Liechtenstein;
Be entitled to his or her full rights as a citizen [1];
Have fulfilled any obligations imposed by the applicable laws on military service;
Be physically fit to perform the duties linked to the post [2];

[1] Prior to the appointment, the successful candidate will be asked to provide a Police certificate confirming the absence of any criminal record.

[2] Before being engaged, a candidate shall be medically examined by one of the institution’s medical officers in order that the institution may be satisfied that he fulfils the requirements of Article 12 (2)(d) of the Conditions of Employment of Other Servants of the European Communities.

Essential Skills and Knowledge

· Qualification:

a) a level of education which corresponds to completed university studies in information technology, computer science, engineering, business administration, economics or another relevant field, when the normal period of university education is four years or more; or
b) a level of education which corresponds to completed university studies in one of the above fields and appropriate professional experience of at least one year, when the normal period of university education is at least three years;

Have at least 12 years of proven full-time professional experience in a field relevant for this position as stated in the job description above, acquired after the qualification required under a) or b) above, of which at least 5 years of proven experience in management/coordination/ team leadership roles, preferably, in a multicultural environment in a field relevant for this position;
Proven experience in defining and implementing IT strategies, governance frameworks or operating models in a complex organisational environment;
Proven experience in leading and managing IT functions and digital service delivery in a complex organisation;
Proven track record of leading organisational change and digital transformation initiatives;
Excellent command of spoken and written English.

Desirable Skills and Knowledge

Experience in a multinational and/or EU institutional environment;
Experience in cloud migration and/or the implementation of modern digital workplace solutions;
Experience with artificial intelligence or other emerging technologies;
Knowledge of a third EU language.

Behavioural Competencies required

For the above position, the following behavioural competencies have to be fulfilled:

Flexibility in terms of openness to taking over other tasks within EIOPA in view of the dynamic and evolving institutional environment;
Excellent team player sharing relevant information and supporting team members without taking over responsibility for their work, able to work in different teams with different levels of stakeholders in a multicultural environment;
Being able to have and express a critical view towards own performance and open to learn from experience;

Based on EIOPA’s leadership competencies, the successful candidate is expected to have the following level of leadership competencies:

Role model’ level in managing oneself (authentic leadership): emotional intelligence, including developing the mind-set and habit of regular reflection and learning to enhance self-awareness; anticipating how own emotions, beliefs and preferences may influence own behaviour in different situations; and seeking to instill a positive and constructive viewpoint;
‘Role model’ level in leading others: building high performing teams; managing performance; communicating and collaborating effectively;
Managing and leading the organisation: demonstrating strategic focus and effective decision making at ‘Effective’ level and organisational/business awareness at ’Role model’ level.

Contractual conditions

Place of employment
Frankfurt am Main, Germany

Monthly basic salary

Step 1: 11,408.03 EUR
Step 2: 11,887.38 EUR

Plus specific allowances where applicable*.

*Summary of Conditions of Employment

1. Successful external candidates will be classified either in step 1 or 2.

Grade / step^[1]

Monthly basic salary^[2]

Monthly net salary, excluding allowances

Monthly net salary, including specific allowances^[3]

AD 10 Step 1

11,408.03 EUR

8,250.40 EUR

11,641.03 EUR

AD 10 Step 2

11,887.38 EUR

8,526.10 EUR

12,024.44 EUR

[1] Implementing rules concerning classification in step on appointment or engagement of temporary agents

[2] The basic salary is weighted by the current correction coefficient for Germany (102.7%)

[3] An estimation of net salary, including the deduction for tax and social security and adding the allowances (this estimation has been calculated with expatriation allowance, household allowance and with one dependent child allowance). Allowances depend in any case on the personal situation of the candidate.

2. Salaries are subject to a Union tax deducted at source and are exempt from national taxation;

3. Depending on the individual family situation and the place of origin, the successful jobholder may be entitled to: expatriation allowance (16% of the basic salary), household allowance, dependent child allowance, education allowance, pre-school allowance, installation allowance, reimbursement of removal costs, initial temporary daily subsistence allowance, and other benefits;

4. Annual leave entitlement of two days per calendar month plus additional days for grade, distance from the place of origin and in addition on average 15 EIOPA holidays per year;

5. EU Pension Scheme (after 10 years of service);

6. EU Joint Sickness and Insurance Scheme (JSIS), accident and occupational disease insurance coverage, unemployment and invalidity allowance and travel insurance;

7. General and relevant technical training plus professional development;

8. Modern and flexible working conditions, combining presence in the office and teleworking opportunities (some geographical restrictions apply).

Indicative Start date

1 January 2027

Contract type and duration

Successful candidates may be offered an employment contract for three years as a Temporary Agent. The contract may be renewed for a second fixed-term period, and upon its second renewal converted into a contract of indefinite duration.

In line with the EIOPA’s Policy on the Management of Sensitive functions, this position is classified as sensitive and forms part of the sensitive posts inventory of the Authority.

Reserve list

Possibility of reserve list with validity until 31 December 2027, with possibility of extension.

If you are included in the reserve list of suitable candidates for this selection procedure, your personal data may be shared, subject to your explicit consent, with other EU Agencies or Joint Undertakings seeking to fill similar positions. This will allow you to be considered for additional job opportunities across multiple EU Agencies and Joint Undertakings, only if needed in the future. Your explicit consent will be sought each time another EU Agency or Joint Undertaking requests access to the reserve list of suitable candidates.

Information reserved for applicants employed under Article 2(f) of the CEOS, in EU Agencies other than EIOPA:

According to EIOPA Management Board decision EIOPA-MB-15-072 adopting the implementing rules on the procedure governing the engagement and use of temporary staff under Article 2(f) of the CEOS, and in particular Article 12 (2), if a successful applicant from this external procedure, on the closing day for applications, as well as on the day of taking up duty at EIOPA:

· is a member of temporary staff under Article 2(f) of the CEOS, and

· is employed within their agency in function group and grade included in the range “AD9 – AD11”,

EIOPA shall offer the applicant, in writing, the opportunity either:

a) to be assigned to the post by means of internal mobility, as per Article 10 of EIOPA-MB-15-072. In this case the contract at EIOPA will be in continuity with the contract of the previous agency (namely with regard to grade, step, seniority in step, and duration)

b) in case the eligibility, qualification and professional experience requirements for the grade indicated in this external vacancy notice, (AD10) are met, to be assigned to the post on the basis of a new contract (first fixed-term) of three years duration, subject to the probationary period of 9 months, at the grade indicated in the external vacancy notice (AD10).

Recruitment procedure

The recruitment process will include a panel interview and a written test. In addition, there may be a pre-screening exercise, a presentation to be delivered by the candidate and a bilateral interview.
Furthermore, an external provider will assess the management skills of all short-listed candidates. The assessment will include online self-assessment questions and an interview and/or role play. The link to the self-assessment questions will be sent to applicants once their interview dates have been confirmed, and the questions will have to be answered by a specific deadline. Applicants will, therefore, have to be able to access the internet for this purpose during this period.

The online application form should be submitted in English language.
(1) Curriculum Vitae clearly indicating (among all):

Qualifications (please list exact dates of all your academic qualifications gained)
Responsibilities, experience and skills gained in previous positions (please list exact dates of all your work experience gained)
Nationality/Citizenship
Language skills

(2) Motivation explaining why you are interested in the post and what would be your added value you would bring to EIOPA if selected.

Applications submitted without Curriculum Vitae or Motivation statement are not considered.

Only information included in the Curriculum Vitae or in the Motivation statement are assessed.

Applicants will be assessed on the basis of the eligibility and selection criteria specified in the vacancy notice and these must be met by the closing date of the vacancy notice.

Vacancy Notice publication start date: 3 July 2026

Application Deadline: 10 August 2026 23:59 CET

Applications after the deadline are not considered.

The successful candidate will be required to make an annual declaration in respect of any interests which might be considered prejudicial to their independence. Before recruiting a member of staff, EIOPA’s Executive Director will examine whether the successful candidate has any personal interest which may impair their independence or any other conflict of interest. To that end, the successful candidate, using a specific form, shall inform the Executive Director via the Ethics Officer of any actual or potential conflict of interest.

For more information on the selection process of temporary agents and on the contractual and working conditions, please, refer to: