DORA IT Specialist

The European Insurance and Occupational Pensions Authority (EIOPA) is an independent European Union Authority established on 1 January 2011 by Regulation (EU) No. 1094/2010 of the European Parliament and of the Council of 24 November 2010.

EIOPA is at the heart of insurance and occupational pensions in the EU.

Our mission is to contribute to a sound, effective and consistent level of regulation and supervision of insurance and occupational pensions sectors in Europe, and to promote transparency, simplicity and fairness in the market for consumer financial products or services across the internal market for the benefit of EU citizens. Through our activities we help protect insurance policyholders, pension scheme members, customers and consumers and other beneficiaries. We furthermore play a key role in supporting the stability of the financial system, transparency of financial markets and products, and we contribute to strengthening coordination among financial supervisors at the international level.

EIOPA is part of the European System of Financial Supervision (ESFS) which includes the European Banking Authority (EBA), the European Securities and Markets Authority (ESMA) and the European Systemic Risk Board (ESRB).

Further information on EIOPA is available on EIOPA’s website: https://www.eiopa.europa.eu/

As an European Union Authority, EIOPA is committed to fostering an inclusive and dynamic working environment, providing equal opportunities to all its employees and applicants. EIOPA is committed to ensuring gender equality and to preventing discrimination on any grounds. EIOPA actively welcomes applications from all qualified candidates from diverse backgrounds, across all abilities, without any distinction on any ground such as sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age, marital status or family situation or sexual orientation.

Job Purpose

What is DORA?

The Digital Operational Resilience Act (i.e Regulation 2023/2554, or “DORA”), applicable from January 2025, establishes a comprehensive framework for fostering the digital operational resilience of all EU financial entities. It foresees, among others, that ICT third-party service providers that provide ICT services to financial entities and are identified as critical for the EU financial system (critical third-party providers - CTPPs) are subject to oversight at the EU level to minimise the risks they expose the EU financial sector to.

The CTPPs oversight is carried out by the three European Supervisory Authorities (ESAs) responsible for the EU financial sector, namely the European Banking Authority (EBA), the European Insurance and Occupational Pensions Authority (EIOPA) and the European Securities and Markets Authority (ESMA). The ESAs exercise their CTPP oversight mandate in cooperation with the financial sector supervisory authorities (competent authorities) and the authorities responsible for the NIS2 Directive.

DORA requires a close cooperation between the three ESAs which exercise jointly their CTPP oversight mandate. The oversight work is organised in Joint Examination Teams (JETs), across the three ESAs. Staff recruited by the three ESAs for the DORA oversight activities work as one team and closely liaise with colleagues responsible for other activities at the three ESAs. The JETs cover the various designated CTPPs according to the predominant technology domain in which they operate (cloud services, data centres, telecommunications, etc.).

Major purpose

The DORA IT Specialist will be appointed to EIOPA, located in Frankfurt am Main, in the CTPP Oversight Unit under the Oversight Department.

The DORA IT Specialist will work in close collaboration with the Oversight secretary, located at the European Banking Authority premises in Paris, France. This includes:

the planning and monitoring of oversight activities from a horizontal and cross-cutting perspective;
contributing to horizontal oversight activities such as designation of CTPPs and fee collection;
supporting the organisation of the work of governance bodies;
supporting cooperation with competent authorities, European bodies and third-country authorities.

The DORA IT Specialist will contribute directly to shaping and maintaining financial stability within the European Union, at the heart of the European System of Financial Supervision.

Main Responsibilities

Main responsibilities

Supporting the process of designation of CTPPs and the annual collection of oversight fees;
Contributing to the development of regular and ad-hoc reports on the DORA oversight activities;
Supporting the annual oversight activity planning and monitoring of oversight activities relying on key performance indicators (KPIs);
Coordinating tasks with competent authorities, including in relation to the Joint Examination Team participation and the calculation of oversight costs;
International cooperation, including developing of memorandum of understandings with third country authorities;
Supporting the secretariat of the Oversight Forum and submissions to other governing bodies;
Supporting the administration of IT tools for oversight activities, collaboration by the JETs, and time recording by JET members.
Any other tasks as required.

Eligibility Criteria

Thorough knowledge of one of the languages of the Communities and a satisfactory knowledge of another language of the Communities;
Be a national of a Member State of the European Union, Norway, Iceland or Liechtenstein;
Be entitled to their full rights as a citizen;[1]
Have fulfilled any obligations imposed by the applicable laws on military service;
Be physically fit to perform the duties linked to the post.[2]

[1] Prior to the appointment, the successful candidate will be asked to provide a Police certificate confirming the absence of any criminal record.

[2] Before being engaged, a candidate shall be medically examined by one of the institution’s medical officers in order that the institution may be satisfied that he fulfils the requirements of Article 12(2)(d) of the Conditions of Employment of Other Servants of the European Communities.

Essential Skills and Knowledge

Qualification:

a) A level of post-secondary education attested by a diploma, preferably in project management and business administration, internal control or finance and accounting, or

b) A level of secondary education attested by a diploma, giving access to post-secondary education, and relevant professional experience of at least three (3) years;

At least 9 years of proven full-time professional experience, acquired after the qualification required under a) or b) above;

Note: The professional experience will be counted from the time you obtained the certificate or diploma required for admission to the selection procedure. Part-time work will be taken into account in proportion to the stated percentage in relation to full-time work. In case of internship, only paid internship is considered.

In case of a doctorate/PhD 50% of the actual duration of the studies will be taken into account as professional experience, subject to an upper limit of three years, on the condition that the candidate was paid during the period of his/her PhD studies, the PhD studies have been completed and a diploma was awarded.

Proven experience covering at least two of the following expertise domains:
- Teams support (supporting multi-stream programmes, tracking milestones, preparing status updates and ensuring consistency across activities).
- Governance and reporting (drafting briefing notes, dashboards and management reports, consolidating inputs from technical teams and ensuring high-quality documentation).
- Process and quality management (helping design, document and improve internal workflows, templates and control routines to support efficient and consistent team operations).
- Knowledge management (structuring shared repositories, maintaining records, and ensuring accessibility and traceability of key information and decisions).
- Stakeholder coordination expertise (engaging with diverse internal and external parties, preparing agendas and meetings minutes, and following up on actions).
- Analytical support (assisting with data consolidation, KPIs, and preparation of visual or written summaries for management decision-making).
- Collaboration tool (developing strong skills with document management, workflow and collaboration platforms).
Very good command of oral and written English;
Very good knowledge of MS Office (Excel, Word, PowerPoint, Outlook).

Desirable Skills and Knowledge

Proven work experience in a multicultural environment;
Knowledge and/or experience in regulatory provisions (such as DORA and/or other frameworks governing ICT or general risks).
Proven experience and expertise in third party risk management, ICT audit or ICT supervision.
Knowledge of a third EU language.

Behavioural Competencies required

For the above position, the following behavioural competencies have to be fulfilled:

Flexibility in terms of openness to taking over other tasks within EIOPA in view of the dynamic and evolving institutional environment.
Excellent team player sharing relevant information and supporting team members without taking over responsibility for their work, being able to work in different teams with different levels of stakeholders in a multicultural environment.
Being able to have and express a critical view towards own performance and open to learn from experience.
Being able to quickly familiarize oneself with new topics and issues, even under time pressure, and to present them in a media-appropriate and audience-focused manner.
Being able to manage multiple assignments and track progress on numerous processes simultaneously; deliver results within tight time frames and respect deadlines; prioritise tasks and pay attention to detail; proactively anticipate what needs to be done within own area of responsibility, informing others and taking action as required.
Curiosity: Being able to promote open discourse and engage through challenging dialogue; challenge the status quo and exercise professional skepticism; use questions strategically, as a tool to advance insight, understanding and deepen awareness.
Influencing: Being able to demonstrate resilience in difficult situations; push through resistance and continue to work with others in a constructive manner; identify and respond constructively to underlying attitudes or behaviour patterns.
Communication: Being able to frame clear communication messages in line with audience experience, background and expectations, in an engaging manner; stand ground when needed; adopt appropriate influencing styles; Being able to establish and maintain cooperative relationships with staff and management at all levels, both inside and outside the organisation; understand who the internal and external stakeholders are as well as their needs and expectations.
Show a positive mindset: See obstacles as challenges and approach them with a can-do attitude; set high levels of quality and productivity for yourself; and demonstrate self-motivation

Contractual conditions

Place of employment

Frankfurt am Main, Germany

Function group and range of grades

AST4

Monthly basic salary

Step 1: 5,437.91 EUR

Step 2: 5,666.40 EUR

plus specific allowances where applicable*

Indicative start date

16 June 2026

Contract type and duration

Successful candidates may be offered an employment contract for three years as a Temporary Agent. The contract may be renewed for a second fixed-term period, and upon its second renewal converted into a contract of indefinite duration.

Reserve list

Possibility of reserve list with validity until 31 December 2027 with possibility for extension. Please note that the reserve list may be shared with the European Securities and Markets Authority (ESMA) and the European Banking Authority (EBA). Upon establishment of the reserve list and upon request for access, EIOPA shall seek the consent of all candidates included on the reserve list.

* Summary of Conditions of Employment

Successful external candidates will be classified either in step 1 or 2.

Grade / step[1]

Monthly basic salary[2]

Monthly net salary, excluding allowances

Monthly net salary, including specific allowances [3]

AST4 Step 1

5,437.91

4,346.11

6,400.12

AST4 Step 2

5,666.40

4,512.11

6,613.50

Salaries are subject to a Union tax deducted at source and are exempt from national taxation.
Depending on the individual family situation and the place of origin, the successful jobholder may be entitled to: expatriation allowance (16% of the basic salary), household allowance, dependent child allowance, education allowance, pre-school allowance, installation allowance, reimbursement of removal costs, initial temporary daily subsistence allowance, and other benefits.
Annual leave entitlement of two days per calendar month plus additional days for grade, distance from the place of origin and in addition on average 15 EIOPA holidays per year.
EU Pension Scheme (after 10 years of service).
EU Joint Sickness and Insurance Scheme (JSIS), accident and occupational disease insurance coverage, unemployment and invalidity allowance and travel insurance.
General and relevant technical training plus professional development opportunities.
Modern and flexible working conditions, combining presence in the office and teleworking opportunities (some geographical restrictions apply).

[1] Implementing rules concerning classification in step on appointment or engagement of temporary agents

[2] The basic salary is weighted by the current correction coefficient for Germany (101.1%)

[3] An estimation of net salary, including the deduction for tax and social security and adding the allowances (this estimation has been calculated with expatriation allowance, household allowance and with one dependent child allowance). Allowances depend in any case on the personal situation of the candidate.

Information reserved for applicants employed under Article 2(f) of the CEOS, in EU Agencies other than EIOPA:

According to EIOPA Management Board decision EIOPA-MB-15-072 adopting the implementing rules on the procedure governing the engagement and use of temporary staff under Article 2(f) of the CEOS, and in particular Article 12 (2), if a successful applicant from this external procedure, on the closing day for applications, as well as on the day of taking up duty at EIOPA:

is a member of temporary staff under Article 2(f) of the CEOS, and
is employed within his/her agency in function group and grade included in the range (AST3 – AST5)

EIOPA shall offer the applicant, in writing, the opportunity either:

a) to be assigned to the post by means of internal mobility, as per Article 10 of EIOPA-MB-15-072. In this case the contract at EIOPA will be in continuity with the contract of the previous agency (namely with regard to grade, step, seniority in step, and duration)

b) to be assigned to the post on the basis of a new contract (first fixed-term) of three years duration, subject to the probationary period of 9 months, at the grade indicated in the external vacancy notice (AST4).

Recruitment procedure

The recruitment process will include a remote panel interview and a written test. In addition, there may be a pre-screening exercise.

Applications should be submitted in English language through EIOPA’s e-recruitment tool including:

(1) Curriculum Vitae clearly indicating (among all):

- Qualifications (please list exact dates of your academic qualifications gained)

- Responsibilities, experience and skills gained in previous positions (please list exact dates of your work experience gained)

- Nationality/Citizenship

- Language skills

and

(2) Motivation statement, explaining why you are interested in the post and what would be your added value you would bring to EIOPA if selected.

Applications submitted without Curriculum Vitae or Motivation Statement are not considered.

Applicants will be assessed on the basis of the eligibility and selection criteria specified in the vacancy notice and these must be met by the closing date of the vacancy notice.

Only information included in the application form is assessed.

Applications should be through EIOPA’s e-recruitment tool. Deadline for application is 23:59 CET on 07 April 2026

For more information on the selection process of contract agents and on the contractual and working conditions, please, refer to: