Communications Expert
The European Insurance and Occupational Pensions Authority (EIOPA) is an independent European Union Authority established on 1 January 2011 by Regulation (EU) No. 1094/2010 of the European Parliament and of the Council of 24 November 2010.
EIOPA is at the heart of insurance and occupational pensions in the EU.
Our mission is to contribute to a sound, effective and consistent level of regulation and supervision of insurance and occupational pensions sectors in Europe, and to promote transparency, simplicity and fairness in the market for consumer financial products or services across the internal market for the benefit of EU citizens. Through our activities we help protect insurance policyholders, pension scheme members, customers and consumers and other beneficiaries. We furthermore play a key role in supporting the stability of the financial system, transparency of financial markets and products, and we contribute to strengthening coordination among financial supervisors at the international level.
EIOPA is part of the European System of Financial Supervision (ESFS) which includes the European Banking Authority (EBA), the European Securities and Markets Authority (ESMA) and the European Systemic Risk Board (ESRB).
Further information on EIOPA is available on EIOPA’s website: https://www.eiopa.europa.eu/
As an European Union Authority, EIOPA is committed to fostering an inclusive and dynamic working environment, providing equal opportunities to all its employees and applicants. EIOPA is committed to ensuring gender equality and to preventing discrimination on any grounds. EIOPA actively welcomes applications from all qualified candidates from diverse backgrounds, across all abilities, without any distinction on any ground such as sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age, marital status or family situation or sexual orientation.
Job Purpose
Communications Expert
The successful candidate will be assigned to the Communications Team within the Corporate Affairs Department, which consists of three entities: the Legal Unit, the Institutional Relations, Strategy and Implementation Team and the Communications Team.
The Communications Team is responsible for raising awareness about EIOPA’s role, business strategy and activities to strengthen EIOPA’s reputation as a centre of expertise for insurance and occupational pensions supervision.
The Communications Team provides strategic communications advice to management and experts and is responsible for delivering external and internal communications strategy and related activities. The Communications Team deals with all aspects of internal and external communication: Developing and drafting content, creating multimedia materials, managing EIOPA’s digital presence, press and media relations, and internal communication.
The successful candidate will help the authority to strengthen further its communications activities to raise awareness of the authority’s work among relevant stakeholders.
Main Responsibilities
The tasks of the Communications Expert can include:
External communication
- Contributing to the development and implementation of external and project-specific communication strategies;
- Preparing and writing speeches, briefings and other communication materials for senior management;
- Drafting press releases, online news, content for press kits and newsletter articles;
- Analysing and providing relevant content for the daily media monitoring, including traditional and social media as well as carrying out ad-hoc media analyses;
- Responding to media enquiries in a timely manner;
- Further developing EIOPA’s corporate social media channels;
- Planning, editing and producing content for corporate social media channels, including managing social media campaigns, including for events;
- Producing and/or project managing the production of multimedia content for social media;
Internal communication
- Contributing to the development of initiatives to build staff understanding of EIOPA’s values, mission, objectives and major change initiatives;
- Managing the corporate intranet and identifying and implementing improvements;
- Taking on additional tasks as required in the interest of the service.
Eligibility Criteria
- Thorough knowledge of one of the languages of the Union and a satisfactory knowledge of another language of the Union;
- Be a national of a Member State of the European Union, Norway, Iceland or Liechtenstein;
- Be entitled to their full rights as a citizen;
- Have fulfilled any obligations imposed by the applicable laws on military service;
- Be physically fit to perform the duties linked to the post.
Essential Skills and Knowledge
- Qualification:
a) a level of education which corresponds to completed university studies, preferably in communications, journalism, economics, business administration, law or finance, or a related field, attested by a diploma, when the normal period of university education is three years or more; or
b) a level of education which corresponds to completed university studies, preferably in communications, journalism, economics, business administration, law or finance, or a related field, attested by a diploma and appropriate professional experience of at least one year, when the normal period of university education is at least three years;
- At least three years of proven, full-time professional experience in a communication role acquired after the qualification required under a) or b) above;
- Proven professional experience and proven knowledge in fields such as speechwriting, corporate social media management, media relations and internal communication.
- Excellent English written and oral communication skills
- Working knowledge of MS Office, in particular Word, Excel and PowerPoint
Desirable Skills and Knowledge
- Proven work experience in a multicultural environment;
- Good knowledge of the European Union and its institutional framework;
- Strong Project management skills;
- Proven ability to produce tailored material for different audiences;
- Good knowledge of Adobe Creative Suite (Photoshop, In Design, etc.);
- Knowledge of a third EU language.
Behavioural Competencies required
For the above position, the following behavioural competencies have to be fulfilled:
- Flexibility in terms of openness to taking over other tasks within EIOPA in view of the dynamic and evolving institutional environment;
- Excellent team player sharing relevant information and supporting team members without taking over responsibility for their work, able to work in different teams with different levels of stakeholders in a multicultural environment;
- Being able to have and express a critical view towards own performance and open to learn from experience;
- Sound judgement, sensitivity and political awareness;
- Ability to formulate and transmit technical and complex information into a simple and understandable language; being able to listen, pay attention to details, analyse and extract essential information and present it in a creative, clear, concise and impactful way both orally and in writing;
- Strong interpersonal and networking skills, with the ability to work well with others, independently, and meet tight deadlines, while also demonstrating excellent organisational and time management skills, prioritising tasks, managing multiple assignments and competing demands, anticipating potential conflicts between goals, and effectively allocating resources to achieve goals under time pressure;
- Ability to communicate content with clarity and enthusiasm, confidently engaging with stakeholders and colleagues at all levels; developing and maintaining external and internal relationships that inspire trust and respect, crucial for building a network that facilitates and ensures best communication and resolves communication blockages;
- Taking initiative on the improvement of communication processes and procedures; proposing creative solutions to address challenging and emerging communication needs;
- Taking personal responsibility for the quality, precision and timeliness of own work, achieving results with minimal supervision and knowing when to involve senior colleagues;
- Showing a positive mindset; seeing obstacles as challenges and approaching them with a can-do attitude; setting high levels of quality and productivity for oneself.
Contractual conditions
Place of employment
Frankfurt am Main, Germany.
Function group and grade
CA Function Group IV
Monthly basic salary
CA FG IV Grade 13/Step 1: 4,270.49 EUR
CA FG IV Grade 14/Step 1: 4,831.85 EUR
CA FG IV Grade 16/Step 1: 6,185.58 EUR
plus specific allowances where applicable*.
Envisaged start date
16 July 2025
Contract type and duration
Successful candidates may be offered an employment contract for three years as a Contract Agent. The contract may be renewed for a second fixed-term period, and upon its second renewal converted into a contract of indefinite duration.
Reserve list
Possibility of reserve list with validity until 31 December 2026 with possibility for extension.
*Summary of Conditions of Employment
- Successful external candidates will be classified in Grade 13/Step 1, grade 14/Step 1 or Grade 16/Step1.
|
Function Group /Grade[1] |
Monthly basic salary[2] |
Monthly net salary, excluding allowances |
Monthly net salary, including specific allowances [3] |
|
FG IV/GRADE 13/Step 1 |
4,270.49 EUR |
3,682.78 EUR |
5,246.18 EUR |
|
FG IV/GRADE 14/Step 1 |
4,831.85 EUR |
3,909.78 EUR |
5,792.88 EUR |
|
FG IV/GRADE 16/Step 1 |
6,185.58 EUR |
4,887.35 EUR |
7,062.36 EUR |
[1] Implementing rules concerning the use and engagement of contract agents.
[2] The basic salary is weighted by the current correction coefficient for Germany (102.2%).
[3] An estimation of net salary, including the deduction for tax and social security and adding the allowances (this estimation has been calculated with expatriation allowance, household allowance and with one dependent child allowance). Allowances depend in any case on the personal situation of the candidate.
2. Salaries are subject to a Union tax deducted at source and are exempt from national taxation.
3. Depending on the individual family situation and the place of origin, the successful jobholder may be entitled to: expatriation allowance (16% of the basic salary), household allowance, dependent child allowance, education allowance, pre-school allowance, installation allowance, reimbursement of removal costs, initial temporary daily subsistence allowance, and other benefits.
4. Annual leave entitlement of two days per calendar month plus additional days for grade, distance from the place of origin and in addition on average 15 EIOPA holidays per year;
5. EU Pension Scheme (after 10 years of service);
6. EU Joint Sickness and Insurance Scheme (JSIS), accident and occupational disease insurance coverage, unemployment and invalidity allowance and travel insurance;
7. General and relevant technical training plus professional development opportunities;
8. Modern and flexible working conditions, combining presence in the office and teleworking opportunities (some geographical restrictions apply).
Recruitment procedure
The recruitment process will include a panel interview and a written test. In addition, there may be a pre-screening exercise.
The online application form should be submitted in English language.
(1) Curriculum Vitae clearly indicating (among all):
- Qualifications (please list exact dates of your academic qualifications gained)
- Responsibilities, experience and skills gained in previous positions (please list exact dates of your work experience gained)
- Nationality/Citizenship
- Language skills
and
(2) Motivation, explaining why you are interested in the post and what would be your added value you would bring to EIOPA if selected.
Applications submitted without Curriculum Vitae or Motivation Letter are not considered.
Only information included in the Curriculum Vitae or in the Motivation are assessed.
Applicants will be assessed on the basis of the eligibility and selection criteria specified in the vacancy notice and these must be met by the closing date of the vacancy notice.
Vacancy Notice publication start date: 28 March 2025
Application Deadline: 22 April 2025 23:59 CET
Applications after the deadline are not considered.
For more information on the selection process of contract agents and on the contractual and working conditions, please, refer to:
Staff Regulations and Conditions of Employment of Other Servants of the European Communities